Privacy Policy
We want you to know how we handle the information you send us online. Our privacy policy adapts to the dynamic environment of the internet. We update the specific policy details as our procedures change. You might like to review them occasionally to remain informed.
AUTOMATIC COLLECTION
Our web server automatically recognises the visitor's domain name (not the email address) and records the visitor's browser and platform type (e.g. Chrome browser on a Microsoft platform).
COOKIES
We use cookies to:
1. Record the visitor's session information (such as the visitor's shopping selections when ordering),
2. Record user-specific information on the pages the visitor selects for viewing,
3. Retain the country of our site that you last visited.
EMAIL ADDRESSES
When a visitor gives us their email address or sends us email correspondence, we retain their email address. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We do not share our email lists with third parties for marketing purposes.
PROMOTIONAL EMAILS
We may also use your email address to update you about Nina’s products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time. In any promotional email you will be given the opportunity to decline receiving similar emails in the future. If you’d like to opt-out of receiving promotional messages now CLICK HERE
VISITOR-KEYED INFORMATION
We retain information provided by our visitor, such as registration information, transaction information (e.g. dates on which customers made purchases, amounts and types of purchases) and contact information (e.g. name, address, phone number). CLICK HERE to access this information.
Our visitor also has the ability to correct inaccuracies in contact information and unique identifiers. To do so, CLICK HERE.
On request, and with verification, we will give the visitor a reminder with unique identifier information (e.g. customer number or password).
MAILING ADDRESS
If you request a catalogue to be mailed to your postal address, you will be placed on our mailing list and you may receive periodic mailings from us.
TELEPHONE NUMBERS
Visitors who give us their telephone numbers online will receive telephone contact from our representatives regarding orders or requests they have placed online.
We want you to be happy with your Nina’s experience and we’re always trying to improve our service. Thus, you may be contacted by one of our representatives inquiring as to your satisfaction. Your participation is voluntary and you may opt-out at any time by telephoning us at +61 8 9759 1366.
